About

Shaun Wortis is a Senior Director of UX and Product Design at Pegasystems, based in Cambridge, MA. He is a change-agent, team-builder, and technologist with over 36 years of relevant experience. At Pegasystems, Shaun has led the transformation of UX of Pega platform and products, bringing new usability, performance, and appeal to Pega applications and the platform. He has established a new 'contextual editing' and run-time editing experiences for applications and platform config, the first to do so in the enterprise space. He has developed a strong "POV" for products and services and established a global Product Design organization. Shaun has instituted design-led product methodology for all Pega products and led the development of Pega's design system, one of the most complete in the enterprise space. He has led a shift in the company culture from 'tech specs' to "designed outcomes" and initiated a shift to web-standards front-end technology. Shaun has helped drive the creation of a front-end development organization and assisted in marketing initiatives, including renaming of platform, PegaWorld keynotes for CEO and Head of Product, pega.com redesigns, etc. As Senior Director, Shaun has substantially improved low-code development/configuration experiences and introduced specialized work environments for data scientists, sys-admins, DevOps, and other critical users. He has begun efforts to better verticalize the product line, further strengthening market-readiness. Shaun has introduced the next chapter in the design system, a major leap forward in enterprise usability, bringing "consumer-grade" experiences into everyday work in the enterprise. Shaun has been actively involved in many customer engagements and fully engaged with the strategic direction of the company throughout. He has previously worked as the Director of User Experience and Product Design and Principal, Product Design at Pegasystems. Shaun holds a Bachelor of Arts degree in History from Tufts University. He is a product designer, frontend developer, designer, web developer, product manager, and DevOps engineer with a focus on modern design thinking methodologies.