About

Sheetal Hajare is an accomplished Program Director with over 18 years of extensive experience in Program Management for Digital transformation, IVR Solutions, Bot solutions, Conversational AI, Virtual AI assistance, CMS, CRM, Ecommerce, Retail, Web apps, Mobile apps, Cloud-based solutions, and most recently in Contact Center AI solutions. She is currently working at Mindtree as a Program Director, managing multiple digital marketing, Smart IVR, Conversational AI, and Contact Center programs. She is also responsible for COE Delivery Excellence and Capability Building Liaison with L&D, TMP/TA, and IGs. Sheetal is a seasoned Principal Program Manager with a proven track record of collaborating with stakeholders from several geographically dispersed teams, managing stakeholders, governance, and program planning, supervising numerous projects with varying degrees of complexity and scope that are interdependent, driving project delivery, technology assessments, dispute proposals, and consensus building using technical judgment. She is also responsible for managing/streamlining the Roadmap planning by comparing the engineering capacity to the incoming project demand through numerous channels, controlling intricate communications and interactions with management, several technical teams, stakeholders, and teams from various geographical locations, and executing programs with accountability for value generation, operational performance, and financial performance. In her four-year stint as an entrepreneur, Sheetal has experienced every stage of starting a business and has learned about every business function. She has worked as a Founder and Drupal Professional at Snab Solutions, where she independently consulted with various clients on their software architecture, design and development needs. She has also worked as a Project Manager at MarketsandMarkets, where she managed a team of developers, testers, and business analysts and supervised the day-to-day activities of the project. Sheetal holds a PGDBA in Marketing Management from Symbiosis, a Master of Business Administration (MBA) in Project Management from Sikkim Manipal University, a Bachelor of Technology (BTech) in IT from the Institution of Electronics and Telecommunication Engineers, a PG Diploma in Advanced Diploma in Computer Software, System Analysis & Appl from Mahatma Education Society, and a Diploma in IT from Padmashree Dr. D. Y. Patil Vidyapeeth. She has expertise in AI, Mobile, Web, Data Scientist, Senior Software Engineer, test, Android, PHP, Research Scientist, and other tech stacks. Overall, Sheetal has 19.12 years of relevant experience and is a highly skilled and experienced Program Director