About

Shilpa Choudhary is a seasoned Talent Acquisition professional with over 10 years of experience in building global teams, handling lateral and campus placements, and headhunting. She is a hiring specialist who thinks out of the box and has a passion for building up careers. Currently working as a Talent Acquisition Consultant at Merkle Sokrati, a subsidiary of dentsu, Shilpa has a proven track record of delivering results in the Consumer and Merchant Service industry. In her previous role as a Manager at CarIQ, Shilpa was responsible for handling customer escalations and was the point of contact for B2B and B2C customer-related issues. She has also worked as a Senior Customer Support Associate at PayU, where she handled high-priority escalations and coordinated with multiple internal and external teams to resolve operational issues. Shilpa's experience in customer support and service has equipped her with the skills to handle complex situations and provide effective solutions. Aside from her professional achievements, Shilpa harbors a passion for music and believes it is a game-changer for her. In her free time, she enjoys trying new recipes to relax and unwind. With a relevant experience of 11.62 years, Shilpa's expertise in talent acquisition and customer service makes her a valuable asset to any organization.