About

Shipra Mishra is a highly accomplished and knowledgeable professional with over five years of experience in various areas of business analytics, client relationship management, project management, market research, team management, and project consultation. Currently working as an Associate Product Manager at limechat, Shipra's core skills include data analytics, requirement gathering and analysis, process designing and simulation (RPA), end-to-end testing, and deployment. Previously, Shipra served as a Business Analyst at yellow.ai, where she was responsible for designing and developing AI chatbots, setting project timelines, monitoring project deliverables, managing campaigns, and updating stakeholders and clients on project progress. She also coached and supported project team members with task assignments, participated in presales activities to support account growth, collected technical inputs from subject matter experts to create solutions, managed change requests, and produced product functional design documents to enhance existing products and develop new solutions to satisfy business requirements. Shipra also performed unit testing of product features and enhancements, created NLP-based training using entities, synonyms, and global responses to train the bot, and added relevant utterances identifying each intent. She managed projects with GSuite, Zoho, and Jira. Before yellow.ai, Shipra worked as a Research Analyst at shipmart tech pvt. ltd., where she was responsible for conducting in-depth reviews of market conditions and customer preferences for fintech products, conducting market research related to the shipping industry, managing products, measuring the effectiveness of marketing programs and strategies, devising and evaluating methods for collecting data, gathering data about consumers, competitors, and market conditions, converting complex data and findings into understandable tables, graphs, and written reports, preparing reports, and presenting results to clients and management. She also supported the design and implementation of survey instruments such as telephone questionnaires to obtain study information, interpreted data, made recommendations from findings, cataloged data and research into databases, and took an active role in departmental meetings, engaging with all parties and transcribing detailed notes of plans, decisions, and options discussed. Shipra holds a Bachelor of Engineering (B.E.) in Computer Science from Rajiv Gandhi Prodyogiki Vishwavidyalaya (RGPV) and completed her HSC in Science from St. Mary's Convent Bhopal and SSC from St. Mary's Convent High School. Her tech stack includes product manager, AI, research scientist, test, and NLP. With 6.94 years of relevant experience, Shipra is