About

Shiv Ramanna is a highly skilled product leader with over 23 years of experience in the tech industry. He is passionate about building products that apply AI and Machine Learning to solve real-world problems. Shiv is an expert at identifying market opportunities, formulating product roadmap and strategies, capturing requirements with a keen eye and passion for intuitive product design and user experience. Currently, Shiv is a Group Product Manager, Conversational AI at ServiceNow, where he leads the development of cutting-edge conversational AI products. In his role, Shiv is responsible for developing and executing product strategies, managing the product development lifecycle, and leading cross-functional teams to deliver high-quality products. Prior to his current role, Shiv held several senior product management positions at ServiceNow, including Sr Principal Product Manager, ML/NLU and Staff Product Manager - Machine Learning. In these roles, he was responsible for leading the development of ML/NLU products, managing the product roadmap, and collaborating with cross-functional teams to deliver innovative solutions. Shiv has a strong educational background, having earned an MBA from London Business School, an M.S. in Computer Science and Engineering from the University at Buffalo, and a BE in Computer Science and Engineering from RV College of Engineering, Bangalore University. Shiv is a skilled technologist with expertise in AI, product management, product design, ML, NLU, and data science. He is a strategic thinker with a proven track record of delivering innovative products that solve complex business problems. Shiv is a natural leader who inspires and motivates his teams to achieve their full potential. He is a strong communicator who is able to articulate complex technical concepts to both technical and non-technical stakeholders. In summary, Shiv Ramanna is a highly skilled product leader with a passion for applying AI and Machine Learning to solve real-world problems. He has a strong educational background and a proven track record of delivering innovative products. Shiv is a strategic thinker, a natural leader, and a skilled communicator.