About

Shiva Komere is an experienced RPA BluePrism Developer with over 4 years of IT experience. He has spent 3 years designing and implementing RPA tasks using Blue Prism and 1 year working with NICE. Shiva has expertise in automating SAP, web, Excel, Outlook, and Windows applications using Blue Prism and has also automated behind Citrix environment. Currently working at Bunge as a BluePrism developer, Shiva has successfully automated the process of routing customer complaints to the appropriate team. By identifying keywords from the free text given by the customer inside the description, the bot routes the complaints to the correct channel. This automation has resulted in an FTE save count of 7 employees, with an accuracy improvement of 15%, processing around 1200 complaints per week. Prior to his current role, Shiva worked as an RPA BluePrism Developer at Accenture. He has a Bachelor of Technology in Electrical, Electronics, and Communications Engineering from Jawaharlal Nehru Technological University. Shiva's technical skills include web development, and he has relevant experience of 6.45 years. He is highly skilled in designing and implementing RPA tasks using Blue Prism framework, including VBO, Process Studio, Control Room, and System Manager. His proficiency in automating various applications using Blue Prism makes him a valuable asset to any organization.