About

Shivam Shukla is an experienced Senior Software Engineer/SRE with over 3 years of experience in the IT industry. He holds a Bachelor's degree in Computer Science Engineering and has a solid understanding of Linux operating systems and full infrastructure on AWS. Shivam is an expert in Perl scripting, automation (Ansible, Terraform), DNS technology, and monitoring tools for servers. He is proficient in troubleshooting and analyzing performance bottlenecks related to Linux servers. Shivam has a wealth of experience in quality procedures and executing projects. He is skilled in defining guidelines, procedures, and processes and is a rapid learner who can quickly become proficient in any computer-related discipline. Currently, he is working as a Senior Software Engineer at Slack. Shivam has previously worked at Expedia as an SDE-III/SRE and SDE-II/SRE. While at Expedia, he was part of the team responsible for migrating Contact Center Services from the data center (legacy) to the cloud. He also developed applications to ensure the quality and synthetic testing of the new platform. Shivam's educational background includes a Bachelor of Technology (BTech) in Computer Science from the Krishna Institute of Engineering & Technology. He also has a Senior Secondary degree in Science from Mahirshi Vidya Mandir. Shivam's technical skills include Software Engineering, SRE, AWS, Ansible, Terraform, infra, web, test, ECS, Python, and Java. With 9.12 years of relevant experience, Shivam is a valuable asset to any team he works with.