About

Shivani Panwar is a highly motivated and experienced Customer Success Manager with a strong background in the tech industry. With over 4 years of relevant experience, she has developed a deep understanding of customer needs and has a proven track record of delivering exceptional customer service. Currently, Shivani is associated with LBF Publications Private Limited as a Customer Success Manager. Prior to this, she worked with Oye24 and Digiana Industries Private Limited in the same capacity. In these roles, she was responsible for ensuring customer satisfaction, managing relationships, and driving growth. Shivani holds a Bachelor of Engineering degree in Computer Software Engineering from Lakshmi Narain College of Technology & Science (RIT) Indore (M.P). During her time at university, she gained valuable experience in research, search, mobile, and web technologies. With her strong technical background and customer-centric approach, Shivani has been able to build lasting relationships with clients and drive business growth. She is a skilled communicator, problem-solver, and team player who is always looking for ways to improve processes and exceed customer expectations. Overall, Shivani is an accomplished Customer Success Manager with a passion for delivering exceptional customer service and driving business growth. She is a valuable asset to any organization and is always looking for new challenges and opportunities to learn and grow.