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Shivansh Sharma
CSM@Sense| PGD-BM’25@XLRI Jamshedpur|
About
Shivansh Sharma is an experienced Customer Success Associate with a strong background in DevOps. He is currently working at Sense, where he has been able to leverage his technical skills and customer service expertise to provide exceptional support to clients. Prior to joining Sense, Shivansh worked at Smartserv as a Customer Success Associate, where he gained valuable experience managing client relationships and resolving technical issues. He also worked at VVDN as a DevOps Engineer, where he was responsible for designing and implementing infrastructure solutions to support software development and deployment. Shivansh holds a Bachelor of Technology degree in Electrical, Electronics and Communications Engineering from Vellore Institute of Technology. During his studies, he developed a strong foundation in technical concepts and gained hands-on experience working on projects related to software development and networking. With 3.19 years of relevant experience, Shivansh has developed a deep understanding of the customer success and DevOps domains. He is skilled in a range of technologies, including DevOps, and is always looking for new ways to improve his skills and stay up-to-date with the latest developments in the field. Overall, Shivansh is a highly motivated and skilled professional who is passionate about providing exceptional customer service and delivering innovative solutions to complex technical challenges.
Education
• vit vellore institute of technology
Companies
• sense
• smartserv
• vvdn
Experience
4.1 Years
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vit vellore institute of technology
Bachelor of Technology - BTech
2016 - 2020
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