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Shivika Khandelwal
Manager Analytics at Salesforce
About
Shivika Khandelwal is a highly skilled consulting professional with over 8 years of experience in driving data-backed strategies for Fortune 100 US-based pharmaceutical clients. She has a proven track record of helping clients revamp their portfolio optimization efforts by taking a statistical approach to problem-solving and solutions design. Currently, Shivika is working as a Senior Analyst at Salesforce, where she is responsible for developing and implementing data-driven strategies for clients. Prior to this, she worked as a Senior Business Analyst at ZS Associates, where she led and mentored cross-functional teams of senior analysts and data scientists for the US division of Fortune 100 pharmaceutical clients. She established client relationships to address top-line growth, market share, and profit strategies, and developed go-to-market strategies for brands, increasing customer retention by XX%. She also spearheaded the implementation of BI solutions to monitor market trends, market access, and customer journey to identify growth opportunities. Shivika's industry skills include Tableau, MS Excel, VBA, SQL, and Dataiku-DSS. She is an expert in business and data analytics, brand analytics, predictive modeling, task allocation, and prioritization. She has a deep understanding of the US healthcare landscape and has helped clients solve complex sales and marketing problems. Shivika holds a Bachelor's degree in Computer Software Engineering from BIT Mesra. She also has experience working as a Business Analyst at ZS Associates, where she implemented BI solutions to study KPIs affecting growth, revenue, and pricing. She applied predictive and descriptive modeling techniques to identify growth opportunities and was part of a 10-member core team that helped 240 member teams migrate to new software, leading to a 90% increase in overall team efficiency. She also trained incoming associates on the business landscape and technology tools. Shivika's tech stack includes Salesforce and SQL. She is a highly motivated and results-driven professional who is committed to delivering exceptional results for her clients.
Education Overview
• bit mesra birla institute of technology
• step by step high school jaipur
• maharaja sawai man singh vidyalaya
Companies Overview
• salesforce
• zs associates
• tech mahindra
• sparta infotech
Experience Overview
10.4 Years
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