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• Handled management escalations for North American customers/partners/service providers/suppliers and gained remarkable business process outbound customer service & sales experience in banking & retail processes exceeding predefined KPIs • Mentored, coached, and effectively trained customer service associates to ensure achievement of targets and drive performance excellence. • Cross-functional coordination of tasks for successful processing of service requests consistently maintaining a low AHT and high NPS score above 90% • Used analytical & problem-solving skills to probe the issues and customize solutions reflecting client-specific needs, increasing customer satisfaction

Networking at IBM 9742208448

baskaran Devarajan

WFM at 24/7 Customer

Chinmaya Ganesh

Interactive Social Media Adviser at 24/7 Customer Private Limited.

Abdul Shukur Sk

sales representative at 24/7 customer care

mudassir khan

POSITIVE

NEGATIVE

NEUTRAL

Sequoia Capital

24/7, CUSTOMER PRIVATE LIMITED is a company based out of survey no 2/1 2/2 2/3 and 5/1 CHALLAGHATTA VILLAGE HOBLI, BANGALORE, Karnataka, India.

AI-based customer acquisition and engagement solution

Wishing you happiness, meaningful connections, and endless possibilities in 2025! #HappyNewYear #2025

[24]7.ai

Wishing you a holiday season filled with warmth, and good cheer. #HappyHolidays

Customer service today demands efficiency, personalization, and empathy at every touchpoint. Learn more about how Generative AI is revolutionizing contact centers by empowering agents, scaling personalization, and delivering seamless experiences. Link to blog: https://ow.ly/wA4650Uu4RE #GenAI #CustomerInteractions

Unlock your contact center's potential as a sales engine. [24]7 Target Bundle Solution drives sales, delivers exceptional customer experiences, and assures up to 10x ROAS—all in one powerful solution. Elevate your CX with us today! https://ow.ly/QZZP50UtqM4 #CustomerExperience #Target

From enhancing digital presence to improving agent efficiency, we are always looking for ways to create better experiences for our customers. Here are 5 ways we can do just that, in the busiest retail seasons! Download the full e-book for more insights: https://ow.ly/Rr8h50UswAn #RetailCX #DigitalPresence

In the retail industry, true success comes from seamless collaboration. With our dedication across QA, Learning and Development, and Operations, we empower our clients to thrive. Together, we’re building stronger partnerships and preparing for success every season. #Retail #MomentsOfJoy

Supercharge your campaigns with personalized ad targeting and instant chat agent support with [24]7 Target: Cash Builder. Engage prospects instantly, qualify leads in real-time, achieve sales conversions, and drive 10X ROAS. Book a demo now! https://ow.ly/uypk50UpWey #AdTargeting #InstantChat #CashBuilder

A leading American retailer saw a 27% reduction in Average Handling Time in six months! Transform your retail CX with automation that delivers real impact. Download the e-book today: https://ow.ly/MRO250UoPsX #CustomerExperience #RetailAutomation #CXTransformation

Vinod Kumar M

Generative AI is revolutionizing customer service by delivering faster responses, personalization, and cost efficiency. Explore key insights, stats, and strategies for leveraging AI in your contact centers in our blog written by Vinod Kumar M , Head of Marketing Link to Blog: https://lnkd.in/gvZzT5yF #GenerativeAI #CustomerService #CustomerExperience

Transform your contact center into a powerhouse with [24]7 Target: Cash Builder! From hyper-personalized ads to driving prospect traffic through expert sales agents, experience game-changing results. Book a demo today! https://ow.ly/zEjU50UnrHV #Target #ContactCenter

Insurance

Exide Life Insurance

Investment Advisor / Project Management Professional/ Google Certified in Project Management/

Anand Golikeri

Associate Regional Head @ HDFC Life | Key Accounts Management, Driving Growth, Building Relationships

Abhishek Shukla

Ashok Gupta

Amitabh Chaudhry

ERGO

HDFC Life, one of India’s leading private life insurance companies, offers a range of individual and group insurance solutions. It is a joint venture between Housing Development Finance Corporation Limited (HDFC), India’s leading housing finance institution and abrdn plc, the leading provider of financial services in the United Kingdom. HDFC Life’s product portfolio comprises solutions, which meet various customer needs such as Protection, Pension, Savings, Investment and Health. Customers have the added advantage of customizing the plans, by adding optional benefits called riders, at a nominal price. The company currently has 37 retail and 8 group products in its portfolio, along with 9 optional riders catering to the savings, investment, protection and retirement needs of customers. HDFC Life continues to have one of the widest reaches among new insurance companies with about 500 branches in India touching customers in over 900 cities and towns. The company has also established a liaison office in Dubai. HDFC Life has a strong presence in its existing markets with a strong base of Financial Consultants. For more information, please visit our website, www.hdfclife.com

Vineet Arora - Chief Business Officer - Distribution, Data & Technology, spoke at the ET Edge Insurance Summit in a panel on the topic ‘Trialogue: Role of Insurtech 2.0: Evolution, Not Disruption’ #saruthakejiyo

HDFC Life

Vishal Subharwal - Group Head Strategy and CMO, shared his thoughts at the ET Now Best Brands Conclave 2024 #saruthakejiyo

#DidYouKnow the Right to Consumer Education was introduced to help consumers make informed choices and protect themselves from any malicious act before purchasing a product or service. #InsurancewithIntegrity #SarUthaKeJiyo

Comment down what profession are you from? High Risk or Low Risk? Stay tuned for more such videos! Meanwhile, know more on Personal Accidental coverage by visiting HDFCLife.com #SahiShikshaSahiSuraksha #HDFCLife #SarUthaKeJiyo #secure #family #professions #job #coverage #protection

Exciting news from Aspire, our much-awaited case study competition for Gen Z! We are thrilled to announce the winners of this year's competition, where talented teams from top institutions showcased their innovative solutions. Congratulations to Team Wonder Women (IIM Lucknow) for securing 1st place, followed by Team Maverick Minds (BITS School of Management) as 1st Runner-Up and Team BizAcers (IIM Bangalore) as 2nd Runner-Up. A huge thank you to our esteemed jury members: Francis Rodrigues, SVP - Ecommerce & Digital Marketing, Pritika Shah, SVP - Marketing & CRM, and Sareeta Gautam Bhatikar, Head - Human Resources, for their invaluable insights. Special thanks to Vishal Subharwal, CMO & Group Head - Strategy, for his visionary leadership and for inspiring the next generation of leaders while announcing the winners! #HDFCLife #SarUthaKeJiyo #Aspire

When looking out for a 360° protection, look out for HDFC Life plans for a secure future. #HDFCLife #SarUthaKeJiyo #lifeinsurance #protection360 #safety #secure #camera

#DidYouKnow the Right to Seek Redressal was introduced to help consumers seek compensation due to damage caused by unfair trade practices and exploitation. The compensation awarded depends on the degree of damage. #InsurancewithIntegrity #SarUthaKeJiyo

While your helmet protects your present, HDFC Life secures your future. #HDFCLife #SarUthaKeJiyo #secure #future #roadtosafety #bike #rider #lifeinsurance #helmet

We are delighted to share our win at the 16th ASSOCHAM Global Insurance Summit & Awards #saruthakejiyo

Count on HDFC Life for a secure ride through life's big bumps. #HDFCLife #SarUthaKeJiyo #ride #safety #secure #trips #roadblocks #lifeinsurance

Customer Success Lead | EDI | SaaS | Revenue Growth

Shivprakash Naik

Dynamic Customer Success Manager with over 7 years of experience in  optimizing client engagement and satisfaction. Proven track record in  managing diverse accounts and achieving a 96% customer satisfaction rate at  Tangentia Inc. Skilled in resolving escalated issues and driving digital  transformation initiatives. Recognized for mentoring teams and consistently  exceeding KPIs, including a Net Promoter Score above 90%. Prepared to  leverage unique expertise to enhance customer relationships and drive  success