About

Shrey Datta is an experienced Analytics and Insights Analyst with a proven track record of delivering actionable data insights to business leaders. He has over 7 years of experience in Analytics and Strategy at B2C companies with a global customer base. Shrey is skilled in performing Product analytics, Customer experience research, and Agile methods. Currently, Shrey is working as an Analytics and Insights Analyst at Airbnb. He has partnered with stakeholders across the globe to create dashboards and data pipelines of key metrics related to Airbnb's community support. Shrey has also worked closely with stakeholders across the organization to rectify data-related issues. His projects have helped the organization save costs and improve the quality of service provided to the Airbnb community. Previously, Shrey worked as a Senior Business Analyst at Ola, where he developed a scoring mechanism for churned out leads using R and SQL. He was responsible for creating dashboards of key product KPIs to monitor the health of the business and identify key growth areas. Shrey worked closely with the tech team and other stakeholders to deliver product requirements by following an agile framework. He also worked on various in-depth analyses to understand the behavioral patterns of customers with different product features. Shrey has also worked as a Business Analyst at Gain Credit, where he implemented methods using Python and SQL to transform unstructured data to a structured format for dashboards and analysis. He defined requirements and workflows to drive product changes for better customer experience and automation of key operational processes. Shrey handled several projects to drive strategies for vendor cost reduction while maintaining a healthy relationship with the vendor. Shrey holds a Bachelor's degree in Information Technology from VIT. He is skilled in SQL, Research Scientist, and Python. With his experience and skill sets in the Analytics industry, Shrey is ready to explore different sectors of the market.