About

Shruti Khanna is a seasoned professional with over 10 years of experience in digital transformation and project management. As a Senior Manager at Genpact, she is responsible for assessing and automating processes using technologies like Rapid Automation and Workflows. She also devises and establishes quality procedures, standards, and specifications for client processes to ensure SLAs are met. Shruti is adept at reducing waste and increasing efficiency of processes while defining quality procedures in conjunction with operating staff. Prior to her current role, Shruti worked as a Manager at Genpact where she was responsible for monitoring performance by gathering relevant data and producing statistical reports. She also made suggestions for changes and improvements to increase business effectiveness and used relevant quality tools to ensure managers and staff understood how to improve the business. At Tech Mahindra, Shruti worked as a Software Developer where she developed and implemented software applications as per technical and business specifications of the client. She conducted knowledge sharing sessions for the team and received an award for Highest Scorer in the Assessments conducted at the Entry Level Training Program at Mahindra Satyam. Shruti holds a PGDM in Finance and Operations from the International Management Institute - IMI and a Bachelor's Degree in Computer Engineering from Lingaya's Institute of Management & Technology. She is skilled in Software Engineering and has a track record of successfully delivering projects on time and within budget. Shruti is passionate about driving digital transformation and helping businesses to achieve their goals. She is a proactive problem-solver and is always looking for ways to improve processes and increase efficiency.