About

Shweta Verma is a highly accomplished Director of Software Development with over 24 years of experience in IT services, client management, product development, and outsourced product development. She is currently working at Concentrix Catalyst, where she leads the experience design and engineering team. Shweta is a Certified SAFe® 5 Agilist, PMP, CSM, and Microsoft Certified Professional. Shweta is a visionary and creative leader with a positive attitude and steadfast commitment to excellence. She believes in leading by example and has highly effective planning and communication skills, as well as a solutions-oriented approach to problem-solving. Shweta has a proven track record of turning around multiple projects/accounts into customer delights. She is a great team player with extremely high commitment levels and has rich experience in people management and handling large teams. Shweta is an expert in customer relationship management, strategy and execution, development and leadership, delivery excellence, strategic partnership, presales, process and performance improvement, and product development. She has successfully transformed customers from antagonistic situations to delighted customers on many occasions. She is also successful in improving the processes and practices of clients by advising and guiding them based on past learning’s and best practices. Shweta holds an MS degree in Software Systems from Birla Institute of Technology and Science, Pilani. She has a strong tech stack background as a software engineer. Overall, Shweta has 26.04 years of relevant experience and is a highly respected leader in the IT services industry.