About

Shyam Raghavendra is an experienced Technical Support Manager with over 17 years of relevant experience in the field. Currently, he is working with McAfee as a Technical Support Manager, where he is responsible for managing technical support operations and ensuring customer satisfaction. Prior to joining McAfee, Shyam worked with Sonicwall as a Technical Support Manager and with McAfee as a Support Account Manager. In these roles, he gained extensive experience in managing technical support teams, resolving customer issues, and implementing effective support strategies. Shyam holds a Master's degree in Information Technology from Annamalai University, which he completed in 2009. Throughout his career, he has demonstrated a strong commitment to continuous learning and professional development, keeping up to date with the latest trends and technologies in the industry. As a Technical Support Manager, Shyam is known for his excellent communication skills, problem-solving abilities, and customer-centric approach. He is passionate about delivering high-quality support services and building strong relationships with customers. Overall, Shyam Raghavendra is a highly skilled and experienced Technical Support Manager with a proven track record of success. He is a valuable asset to any organization that values customer satisfaction and technical excellence.