About

Sneha Waykar is an accomplished Customer Success Manager with over 5 years of relevant experience in the tech industry. Currently, she works at WebEngage as a Customer Success Manager where she is responsible for ensuring customer satisfaction and retention. Additionally, she serves as a Growth Advisor for WebEngage's Startup Program, where she provides guidance and support to startups in achieving their growth objectives. Sneha has a strong background in customer onboarding, support, and implementation, having previously held positions in these areas at WebEngage. Her experience in these roles has equipped her with a deep understanding of the customer journey, enabling her to proactively identify and address customer pain points. Sneha holds a Post Graduate Diploma in Marketing Management from NMIMS and a Bachelor of Engineering in Electronics and Communications Engineering from KC College. Her education has provided her with a solid foundation in marketing and technical skills, which she has applied to her roles in customer success. Throughout her career, Sneha has demonstrated a passion for customer-centricity and a commitment to delivering exceptional customer experiences. She is a skilled communicator with excellent interpersonal skills, which have helped her build strong relationships with customers and colleagues alike. In summary, Sneha Waykar is a highly skilled and experienced Customer Success Manager with a proven track record of driving customer satisfaction and retention. She is a valuable asset to any organization seeking to enhance its customer experience and achieve its growth objectives.