About

Soumika Sarkar is an experienced Technical Account Manager with a specialization in Salesforce CRM and ChikPea Billing available in Salesforce AppExchange. Currently working at bestir software services, Soumika is responsible for managing the present accounts by focusing on Salesforce and Billing support operations closely with partner ChikPea Inc. She ensures timely delivery by resource allocation planning and monitoring, quality management, and client relationship management. With a relevant experience of 8.78 years, Soumika has worked with several companies in the past. At Indus Net Technologies, she was a Technical Account Manager responsible for managing the present accounts of Web and Mobile App Development and Digital marketing by ensuring timely delivery, quality management, client relationship management, payment collection on time, and exploring new opportunities from the existing projects. At Maxmobility, she worked as a Business Analyst and was responsible for understanding prospect’s business needs and coordinating with expert teams to develop a tailor-made proposal, strategic marketing planning for expansion, managing the analysis and implementation of several large IT projects, client communication, billing and client relationship, writing proposals, test planning, increasing revenue by bringing business for the company, and online bidding. Soumika holds a Bachelor of Computer Application (B.C.A) and a Master of Computer Application (M.C.A) from West Bengal University of Technology and Techno India, respectively. Her tech stack includes Salesforce, Mobile, Web, and Research Scientist. With her vast experience in technical account management and expertise in Salesforce, Soumika is a valuable asset to any organization she works for. She is a strategic thinker who is passionate about delivering quality results and building strong relationships with clients.