About

Soumya Khandelwal is a problem-solving analyst with a passion for data analytics and software engineering. She graduated with a degree in Computer Science in 2018 and has since gained 3.10 years of relevant experience in the field. Soumya is skilled in Python, Excel, Data Analytics, Power BI, and Tableau. Currently, Soumya is working as a CS Engineer at Aptean, where she manages support KPI's for products, ticket queues, and product support for ERP (Workwise) and CRM (Oncontact). She is also responsible for team operations and management reporting. In the past, Soumya worked as a CS Analyst at Aptean, where she provided functional and technical assistance to ERP products. She also worked as a Revenue Analyst at Treebo, where she analyzed data, implemented new strategies, and preemptive measures that reduced fraud by 5%. Soumya also managed revenue operations like hotel pricing, maintained quality, and business growth that gave rise to CM1 by 4%. She handled customer and partner escalations for 450+ hotels across India and automated daily tasks for simplification and less manual intervention. Soumya's educational background includes a Bachelor of Engineering in Computer Science from Dr. D. Y. Patil Institute of Engineering & Technology, Pune, which she completed in 2018. With her expertise in Python and data analytics, Soumya is an asset to any organization looking to solve complex problems. She is a dedicated team player with excellent communication and interpersonal skills.