About

Soumya Mitra is a Senior Software Engineering Manager at ServiceNow with over 17 years of experience in the field. He is a full-stack developer and an engineering manager, dedicated to solving large-scale enterprise problems through product solutions. Currently, he is a part of ServiceNow's core ITSM product development team, where he is helping build cloud-based products at a rapid pace. As a Senior Software Engineering Manager, Soumya is responsible for managing on-call, major incident management, and product lines such as ServiceNow for Microsoft Teams, Outlook Actionable Messages, Outlook Add-In, Slack integrations with Collaboration Services, and Express. He has also worked as a Software Engineering Manager and a Staff Software Engineer at ServiceNow in the past. Soumya holds a B.Tech degree in Computer Science and Engineering from KIIT University, where he studied from 2001 to 2005. He also completed his Sr. High School education from the College of Basic Science and Humanities, Bhubaneswar, and his High School education from Kendriya Vidyalaya. With his extensive experience and skills in software engineering, Soumya has become an expert in his field. He is proficient in Senior Software Engineering and Software Engineering, and he is always looking for ways to improve his knowledge and skills. He is passionate about solving complex problems and working on innovative solutions that can benefit enterprises. Overall, Soumya Mitra is a highly skilled and experienced Senior Software Engineering Manager, dedicated to solving complex enterprise problems through innovative product solutions. He is an asset to any organization he works with and is always looking for ways to improve and grow in his field.