About

Soupam Chakraborty is a Business Development Executive at IBM with over 4 years of experience in the technology industry. He has a strong background in communication and is skilled in generating revenue from technology solutions like AIX OS and AS 400 OS Subscription and Implementation Services. In his previous role at IBM, Soupam was responsible for planning, identifying, and qualifying new prospective customers to penetrate deeper into the market. He also worked on increasing client loyalty by covering subscriptions on all servers and resolving customer queries. Soupam's experience in analyzing customer pain areas and positioning appropriate solutions has helped him prepare scope of work architecture documents and proposals while coordinating with the technical team. Soupam's experience in managing and ensuring customer-centric operations has helped him achieve delivery and service quality norms. He has also developed competitive business development and sales strategies and qualified them as prospects. Soupam has experience in designing and preparing proposal presentations, follow-up, and negotiations. He has also closed deals and collected payments on time while generating new opportunities with existing customer bases. Before joining IBM, Soupam worked as an Associate Software Engineer at SAP, where he was involved in testing and validating accessibility as a standard for all SAP products. He documented error reports and reported bugs using SAP internal tools, GTP and CSS, while maintaining the status of each test plan tested. Soupam has experience in testing accessibility modules classified into 4 major groups for people with visual impairments, motor skills, and hearing impairments. Soupam holds a B.Tech in Computer Science and Engineering from West Bengal University of Technology. He also holds a 12th-grade degree in Computer Science from M.H. Memorial School and a 10th-grade degree in Computer Science from the same school. Soupam has also attended Calcutta Institute of Engineering and Management. Soupam's tech stack includes research scientist, web, software engineer, QA, iOS, mobile, Java, and Android. He has relevant experience of 4.02 years and is currently working as a Sr Account Manager at Geekyants.