About

Sourav Karwa is a highly skilled MS Business Analytics student at the University of Cincinnati - Carl H. Lindner College of Business, with over 7 years of experience in IT and Big Data Analytics. He is currently seeking an internship and full-time job opportunities from May 2022 and is open to working in any location in the US. Sourav's expertise in Big Data Analytics has helped him reduce marketing and supply-chain costs by predicting and categorizing over 10,000+ store sales potential for a Consumer Produced Goods Beverage Company across multiple geographies using quantile regression. He has also identified customers that are not likely to renew their subscription in the future for pathologists accreditation providing organization using the Support Vector Machines algorithm, resulting in a 60% increase in subscription renewal out of 12,000+ customers. Additionally, Sourav has automated the classification and routing of customer support calls at call centers to their respective departments using the Support Vector Machines algorithm, resulting in a 50% decrease in query-resolution time and a 40% increase in customer engagement. Spearheading a team of two analysts to develop a dynamic dashboard for a multinational corporation catering to their entire fleet running over 200 countries through reports like CO2 emission, total ownership, maintenance cost, etc., Sourav led to revenue saving over $700,000. Sourav has previously worked as a Senior Analyst at WNS Global Services, where he identified key influencing variables for whether a person will take medication or not using the Random Forest technique. He has also created an executive summary level Tableau dashboard from scratch highlighting month on month trends like impressions, Click-through Rate, etc. across all digital promotional channels for pharma products. Sourav has a Master of Science in Business Analytics from the University of Cincinnati - Carl H. Lindner College of Business, a Master of Technology (M.Tech.) in CSRE from IIT Bombay, and a B.E. in Mining from Bengal Engineering and Science University, Shibpur. He has a strong technical background in Big Data, Random Forest, SQL, Hadoop, and Apache Hive. Overall, Sourav is a highly motivated and skilled professional with a track record of delivering high-quality results. He is an excellent team player and is always looking for opportunities to learn and grow.