About

Sourav Roy is a highly skilled Cloud Support Engineer with 7.44 years of experience in the IT industry. Currently, he works as a Network Engineer, where he is responsible for ensuring the smooth functioning of the network, troubleshooting network issues, and providing technical support to customers. Prior to his current role, Sourav has worked with CMS as a Technical Support Engineer and Trainee Engineer, where he gained extensive experience in providing technical support to clients, resolving technical issues, and troubleshooting network problems. Sourav holds a Bachelor's degree in Computer Science from Gurunanak Institute of Technology, where he graduated in 2014. He also completed his high school education from Tamluk Hamilton High School in 2002. Sourav's technical expertise includes cloud computing, network administration, and technical support. He is proficient in cloud platforms such as AWS, Azure, and Google Cloud, and has experience in deploying and managing cloud-based solutions. He is also skilled in network administration, including configuring routers and switches, managing firewalls, and monitoring network performance. Sourav is a highly motivated and dedicated professional who is committed to providing excellent service to his clients. He has excellent communication skills and works well in a team environment. He is always willing to learn new technologies and techniques to enhance his skills and knowledge. Overall, Sourav is a highly skilled Cloud Support Engineer with a strong technical background and a proven track record of providing excellent customer service. He would be an asset to any organization looking for a talented and dedicated IT professional.