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Stephen Eustace
@Salesforce Industries, helping Health & Life Sciences companies achieve industry success with Salesforce
About
Stephen Eustace is a highly experienced Director of Customer Success with a proven track record of driving customer value and achieving industry success for Health & Life Sciences companies. He is currently working at Salesforce Industries, where he is responsible for helping companies achieve their goals using Salesforce technology. He has a vast knowledge of Salesforce and Mobile technologies and has been in the industry for over 12 years. Stephen has worked for several companies in the past, including Vlocity, a Salesforce company, where he was responsible for developing a global practice for the health insurance vertical within Customer Success. He drove customer value from the Vlocity organization and software for strategic accounts. Stephen was also responsible for developing innovative business opportunities for Further, where he worked as New Business Lines Director. Stephen's educational background includes a Certificate in Mastering Design Thinking from MIT Sloan Executive Education, an Executive Master of Business Administration (M.B.A.) from IE Business School, and a Bachelor of Science in Biology/Biological Sciences, General from the University of Bristol. Stephen's expertise in Salesforce and Mobile technologies, combined with his strong business acumen and customer-centric approach, make him a valuable asset to any organization. He is passionate about driving customer success and achieving industry success for Health & Life Sciences companies using Salesforce technology.
Education Overview
• mit sloan executive education
• ie business school
• university of bristol
Companies Overview
• salesforce
• vlocity a salesforce company
• further
• best doctors
• bupa global
Experience Overview
14 Years
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Experience
Skills
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Agile Project Management
Analysis
Brand Management
Business Analysis
Business Development
Business Planning
Business Process Improvement
Business Relationship Management
Business Strategy
Business Transformation
Change Management
Contract Negotiation
CRM
Cross-functional Team Leadership
Customer Relationship Management (CRM)
Data Analysis
Digital Marketing
Digital Strategy
E-commerce
Entrepreneurship
financial services
Global Delivery
Healthcare
Insurance
Integrated Marketing
Leadership
Management
Marketing
Marketing Strategy
Microsoft Office
Mobile
People Management
Procurement
Program Management
Programme Governance
Project Delivery
Project Management
Project Management Office (PMO)
Quantitative Research
Report Writing
Risk Management
Salesforce
Scrum
Stakeholder Engagement
Stakeholder Management
Strategic Planning
Strategy
Team Leadership
Web Project Management
Contact Details
Email (Verified)
xxxxxxxx@xxxx.xxMobile Number
+91XXXXXXXXXXEducation
mit sloan executive education
Certificate
2020 - 2021
ie business school
Executive Master of Business Administration (M.B.A.)
2016 - 2017
university of bristol
Bachelor of Science - BS
2002 - 2005
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