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Sujata Tarukhakar
Sr. Product Support Engineer @ iMocha | ITIL, Elasticsearch, REST APIs
About
Sujata Tarukhakar is a highly motivated and results-driven Software Engineer at Sezzle India with over 6 years of experience in customer service, business analysis, and team leadership. She has a proven track record of driving organizational growth and revenue through her exceptional ability to connect with people and understand their wants, needs, and desires. In her current role at Sezzle India, Sujata supports merchant integrations, maintains SLAs of raised issues, and works on payment gateways using tools such as Postman, JIRA, Confluence, ZOHO, ManageEngine, Fresh-desk, and SQL. Prior to this, she worked as a Consultant B2 at Capgemini, where she resolved customer issues within SLA and was an ITIL 4 Foundation Certified team player. She also worked as a Software Analyst at Lentra.ai, where she handled over 30 financial institutions' production issues and supported the application system. Sujata holds a Bachelor's degree in Computer Engineering from dypiet pimpri - 18. She has a strong tech stack that includes Software Engineering, SQL, QA, AI, Java, MySQL, MongoDB, and Web. Sujata is an excellent communicator and presenter with exceptional multitasking and organizational skills. She has a wide range of transferable skills in management, sales, and operations, making her a valuable asset to any team. She is passionate about delivering legendary service on every interaction and has a keen eye for detail, ensuring that she always meets or exceeds her clients' expectations.
Education Overview
• dypiet pimpri 18
Companies Overview
• sezzle india
• capgemini
• lentra.ai
Experience Overview
7.6 Years
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Experience
Skills
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API Testing
Application Programming Interfaces (API)
Artificial Intelligence (AI)
Azure
Azure DevOps
banking
Collaboration
Communication
Confluence
Customer Service
Customer Support
Debugging
DevOps
Elastic Search
ElasticSearch
Excel
Handling P1 Issue
Incident Management
ITIL
Java
Java,Android,Sql
Jira
Microsoft Azure
MongoDB
MySQL
operations
Oracle Database
Payments
PowerPoint
Presentation Skills
Providing solutions to the clients for raised
quality assurance (QA)
Representational State Transfer (REST)
REST
REST APIs
Software Analysis
Software Engineer
SQL
Swift
Technical Customer support
Technical Support
test
testing
Troubleshooting
Web
Contact Details
Email (Verified)
272XXXXXXXXXXXXXXXXXXXXXomMobile Number
+91XXXXXXXX91Education
dypiet pimpri 18
Bachelor's degree
2011 - 2016
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