About

Sumit Thakur is a seasoned digital business leader with over 9 years of experience in various corporate strategic roles. He is a Business Consultant with expertise in enhancing core organization capabilities, strategic insights, and thought leadership. Sumit is an MBA graduate from ISB and specializes in consulting CSPs for their accelerated digital transformation journey in CX, Digital Ops, AI & Automation. Currently, Sumit is a Sr. Manager - Salesforce Practice at Prodapt, where he leads the Salesforce practice and provides strategic insights to clients. In his previous roles at Prodapt, he led the Strategic Insights/Thought leadership team and was responsible for developing best-in-class thought leadership assets to cater to the business needs of clients across North America and Europe. He also played a key role in sales enablement and pursuit management, pitching differentiated solutions to win new customers. Sumit has a strong educational background, with an MBA from ISB and a B.Tech in E&EC Engineering from Punjab Engineering College. He is also pursuing a certification in Salesforce from Trailhead by Salesforce. Sumit is proficient in various technologies such as Salesforce, AI, Research Scientist, Big Data, ML, and Microservices. He has published insights on leading Telco-focused media platforms and has led various strategic initiatives to strengthen the organization's core capabilities. Overall, Sumit is a strategic thinker and a thought leader who has a proven track record of delivering value to clients. He is passionate about digital transformation and is always looking for ways to enhance core organization capabilities.