About

Sundeep Kondaveeti is a highly experienced and skilled data scientist with over 9 years of experience in the field. He is currently serving as a Senior Data Scientist at ServiceNow, where he focuses on leveraging machine learning algorithms, deep learning skills, NLP, and implementing data mining methodologies using Python to solve real business problems. Sundeep is an expert in conducting research, mining data, enhancing data collection procedures, cleaning and verifying the integrity of data, creating data visualization graphs, and statistical analysis. He has a proven track record of delivering insights that have helped organizations improve their product and service quality experiences using sentiment analysis and topic modeling with customer analysis. Before joining ServiceNow, Sundeep has worked with several other organizations, including Phenom and Hewlett Packard, where he served as a Senior Data Scientist. During his tenure at Hewlett Packard, he implemented an alert system using Six-Sigma SPC methodologies to notify Directors/operations managers of the current growth in dispatches, resulting in the reduction of interventions by 2.9% and improving operations metrics of call center agents using KB articles and Diagnostic code to 96% from 42%. He also created the Intelligent Dispatch Process (IDP) by discovering accurate problems from the agent/customer interaction utilizing Deep Learning methodologies. Sundeep holds a B.Tech degree in Information Technology from Malaviya National Institute of Technology Jaipur. He is highly skilled in several technologies, including Research Scientist, Data Scientist, Deep Learning, NLP, Python, ML, and Sentiment Analysis. With over 10.62 years of relevant experience, Sundeep is a valuable asset to any organization looking to leverage data science to solve complex business problems.