About

Sundeep Singhal is an accomplished Delivery and Program Management professional with over 21 years of experience in Business Development, Relationship Management, Program Management, Delivery Management, Project Management, Pre-Sales, Offshoring, Development, and Support in the BFSI and CRM domains. He is a global delivery anchor with a proven track record of establishing delivery best practices and governance. As an innovative thought leader, Sundeep has executed digital transformation projects in the BFSI domain and has been exceptional in transitioning global accounts to offshore through effective knowledge transfer. He has established new client accounts with globally distributed teams and delivered significant cost savings and value addition to the client. Sundeep was part of the core 5-member team that established Business Technology Services (BTS) unit in 2012 at Fiserv India for providing professional services to non-Fiserv clients. He also established the Salesforce practice at Fiserv India and played a significant role in making Fiserv a registered consulting partner of Salesforce. He grew the Salesforce practice to 200+ members within five years. Sundeep has managed P&L of accounts with a total annual revenue of $15M and a global team size of 275+ members. He is a go-to-market strategist with extensive experience of working with product and marketing to build new offerings. He has also built strong technical teams and developed capabilities in-house. Sundeep is skilled in project/program management methodology, including estimation & project initiation, recruitment, and risk analysis. Sundeep's implementation experience spans across BFSI areas like Custodian, Fund Manager, Investment Bank, Retail Bank, Property & Casualty Insurance, and Extended Warranty for Auto and Appliances. He has also implemented sourcing data from vendors like Bloomberg, Reuters, Moody, Fitch, S&P, GMI SunGard, and Stock Exchanges. Sundeep has worked in the US, UK, and Greece for around seven years for BFSI clients and five years as Delivery/Program Manager in the US, giving him a strong global perspective. He is proficient in Salesforce CRM - Sales, Service & Experience Clouds, and has exposure to Informatica. Sundeep is also skilled in Atlassian JIRA, Confluence, ServiceNow, QUIP, Agile, Kanban, Waterfall, BitBucket, Gearset, UNIX Scripting, Perl, Pro*C, Core Java, PL/SQL, Oracle, DB2, and Sybase. S