About

Surabhi Batra is an Assistant Vice President - Product Manager (Digital Technology) at Temasek with over 6 years of experience in product management and customer success in the conversational AI and fintech space. She has extensive experience in product strategy, SaaS delivery, business analysis, requirements management, usability and UX design, software development, and deployments. Surabhi's strength lies in her ability to switch seamlessly between the big picture and small picture, which helps keep product vision in focus without compromising on creative and detailed problem-solving. She is passionate about making products delightful, creating compelling stories, solving business problems, re-engineering processes, and most importantly, making customers happy. Surabhi earned her Bachelor's degree in Engineering (Hons) in Computer Science from NTU, Singapore. Prior to her current role at Temasek, she worked as a Senior Product Owner (AI) at Netomi, where she successfully drove multiple conversational AI implementations and deliverables while owning customers' go-live experience. She also worked as an Associate - Business Analyst at BlackRock, where she played a key role in conceptualizing and reinventing a global client trading web portal on BlackRock's Aladdin Platform, which has been rolled out worldwide successfully and drives client orders worth billions of dollars per month. Surabhi's education history includes a Bachelor of Engineering (Hons) in Computer Science from Nanyang Technological University and a Senior Secondary degree in Science: PCM + Computer Science from Delhi Public School - Gurgaon. Her tech stack includes product management, AI, design, software engineering, and web. Surabhi has a total of 8.45 years of relevant experience.