About

Surbhi Agarwal is a skilled Senior Software Engineer with over 9 years of experience in product development and support. She is currently working as a Software Development Team Lead at Amdocs, where she has acquired expertise in implementing enterprise-wide technologies like Core Java, SQL, A/R Collections, Java Enterprise Edition, and Accounts Receivable (AR). Surbhi has a Bachelor of Technology (B.Tech.) focused in Electrical and Electronics Engineering, which has enabled her to develop a strong engineering foundation. She is an enthusiast in extra-curricular activities, which showcases her well-rounded personality. In her current role at Amdocs, Surbhi is responsible for low level solution design for core enhancements based upon high level solution provided by Solution architect. She is also responsible for estimations of core enhancements for business impact by analyzing the business requirements and its feasibility in the core product. Surbhi has analyzed business scenarios and discussions with Solution architects to redesign fixes for complex issues without impacting the core functionality. She leads backlog management task by tracking monthly backlog records and delegating the tasks to the respective team members to maintain the backlog count. Surbhi has also developed new AR related functionality (core enhancements) and prepared and executed unit test cases using Junit and Mockito. Surbhi has worked on the account receivables (AR) and Collections module of Amdocs Billing Product (ABP). She has worked on end-to-end flow and business scenarios based on individual account’s requirements. Surbhi has interlinked individual modules for overall working of the product. Surbhi's key project achievements include being awarded quarterly best performer of the team, receiving an appreciation bonus by line manager for quick handling of S1 issues, receiving an On Spot award by manager for backlog reduction, being awarded the certificate of appreciation by Line Manager for performance in the team, and receiving appreciation by the Manager and Focus Master for quick delivery of an enhancement task to the customer. Surbhi's tech stack includes Software Engineer, Java, SQL, and test. With her impressive experience and skills, Surbhi is a valuable asset to any organization.