About

Surbhi Agrawal is a highly skilled Senior Software Engineer with over 5 years of experience in web application development and serverless web application development using agile methodology. She is an AWS Certified Full Stack developer with expertise in Nodejs, Python, Java, Microservices, Architecture, Design, Reactjs, and Devsecops. Surbhi has a passion for automating manual processes and strives for simplicity. She has an insatiable craving for making applications more consistent and reliable over time. She has been working as a web developer and has worked with a bunch of dev folks for app deployment, configuration management, and orchestration of IT infrastructure. She is a strong information technology professional with a Bachelor of Engineering (B.E.) focused on Electronics and Communication from Shri Vaishnav Institute of Technology & Science, Indore. Surbhi is a GitHub enthusiast and has excellent knowledge of software development tools like Visual Studio 2015 and Sublime. She also has a good understanding of version control repository and source code management. Currently, Surbhi is working as a Consultant at Deloitte and is involved in projects for Amazon Connect- Cloud-based Contact Center offering, its AI, and other 3rd party integrations such as Salesforce. She is responsible for designing and developing serverless web applications and has also developed and deployed an Omni channel (IVR and Chat) Amazon Connect Solution integrated with Health cloud in Salesforce CRM, including real-time transcription and Sentiment analysis to enhance the Agent experience for both inbound and outbound calls. In the past, she has worked as a Senior Engineer at Brilio and as a System Engineer at TCS. At TCS, she was responsible for developing, architecting, and automating all-on-AWS solutions across Nielsen Engineering Department for different projects. Surbhi's tech stack includes AWS, Web, Software Engineer, Microservices, Javascript, NodeJS, Python, infra, Salesforce, Sentiment Analysis, AI, ReactJS, and Java. With 6.86 years of relevant experience, Surbhi is a highly skilled and experienced professional who can architect cloud-native applications and resilient infrastructure.