About

Suryanidhi D is a highly skilled technical support professional with over 3.5 years of experience in the field. She currently holds the position of Support Team Lead at HackerRank, where she leads a team of support engineers and ensures that customers receive timely and effective assistance with their technical issues. Suryanidhi has a proven track record of providing excellent customer service and resolving complex technical problems. Prior to her current role, Suryanidhi served as a Senior Support Engineer and Support Engineer at HackerRank. In these positions, she gained extensive experience in troubleshooting and resolving technical issues related to HackerRank's products and services. She also played a key role in training and mentoring junior support engineers. Suryanidhi holds a Post Graduation Diploma in Data Science from IIIT Bangalore and a Bachelor of Engineering in Computer and Information Sciences and Support Services from S J B Institute of Technology, Bangalore. Her educational background has equipped her with a strong foundation in data science and computer engineering, enabling her to effectively understand and solve complex technical problems. Suryanidhi's technical skills include proficiency in test automation and a strong understanding of various programming languages and frameworks. She is always eager to learn and stay up-to-date with the latest technologies and trends in the industry. Overall, Suryanidhi is a dedicated and highly skilled technical support professional with a passion for providing excellent customer service and solving complex technical problems. Her expertise in the field, combined with her strong educational background, make her a valuable asset to any organization.