About

Susete Henriques is a seasoned professional with over 26 years of relevant experience in the technology industry. Currently serving as the Professional Services Manager at OutSystems, Susete is responsible for managing the delivery of services to clients, ensuring customer satisfaction, and driving business growth. Prior to her current role, Susete held various positions at OutSystems, including Solutions Delivery, where she was responsible for leading the delivery of complex software solutions to clients. Her experience in managing and delivering projects of varying sizes has equipped her with a deep understanding of the software development lifecycle and the ability to manage project risks and issues effectively. Before joining OutSystems, Susete worked as a Senior Consultant at Altitude Software, where she was responsible for designing and implementing contact center solutions for clients across various industries. Her experience in this role has given her a strong background in customer relationship management, as well as an understanding of the importance of delivering solutions that meet clients' specific needs. Throughout her career, Susete has demonstrated a commitment to excellence and a passion for delivering high-quality services to clients. She is a results-oriented professional with a proven track record of success in managing complex projects, building strong client relationships, and driving business growth. Her ability to lead cross-functional teams and collaborate effectively with stakeholders at all levels has made her a valuable asset to any organization she serves.