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Suvashini Balashanmugam
ITSM/ITIL Advisor | Retention & Expansion Strategies | Product & Customer Experience
Education Overview
• anna university
Companies Overview
• freshworks
• css corp
Experience Overview
10.4 Years
Find anyone’s contact
Experience
Skills
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ADFS
Business Analysis
C++
CRM
Customer Engagement
Customer Experience
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Support
Excel
Information Technology
ITIL
ITSM Consultant
Java
JavaScript
Knowledge Sharing
Management
Pre-Sales Technical Consulting
Product consultant
product implementation
Project Management
Requirements Analysis
Service Desk Management
SQL
Team Building
Team Management
Teamwork
Technical Support
Training
Troubleshooting
Contact Details
Email (Verified)
suvXXXXXXXXXXXXXXXXXXomMobile Number
+91XXXXXXXXXXEducation
anna university
Bachelor's Degree
2010 - 2014
Frequently asked questions
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