About

Swapnil Agarwwal is a Senior Manager of Product Management at Microsoft with over 10 years of experience in the field. He began his career as a software engineer before co-founding a company and transitioning to product management. As a product manager, Swapnil focuses on three key areas: taking ownership and getting things done, solving user and business problems, and setting and achieving product metrics. At Microsoft, Swapnil leads the Dynamics 365 Sales product team and oversees key product capabilities such as Sales accelerator and opportunity management. He has driven significant growth in the Sales accelerator product, improving product activation by 40% and increasing monthly active users by 125% in just one quarter. Swapnil collaborates closely with stakeholders across Dynamics Marketing, PowerPlatform, and other teams to ensure a consistent user experience and enable new scenarios. Prior to Microsoft, Swapnil worked as a Product Manager at BrowserStack, a cloud web and mobile testing platform. There, he managed a team of 15+ engineers and designers and was responsible for increasing product usage, conversion rate, and NPS. Swapnil worked closely with sales, marketing, content writing, customer success, and support teams to achieve these goals. Swapnil holds a Bachelor of Technology degree in Computer Science from the Indian Institute of Information Technology. His technical skills include product management, testing, mobile and web development, and software engineering. With over 11 years of relevant experience, Swapnil is a highly skilled and accomplished product manager.