About

Swarnim Agarwal is a Senior UX Designer at Mamaearth with over 6 years of relevant experience in the field. With a background in Electronics Engineering, Swarnim has always been curious about how things work and has cultivated that curiosity to solve problems through user experience design. In his current role, Swarnim is responsible for developing ethnographic research and contextual design investigations to understand customer behaviors, pain points, and needs. He also creates and prototypes digital user interfaces and physical products while understanding a client's vision and intent through stakeholder conversations and workshops. Swarnim is skilled in primary and secondary research and can come up with a research plan and lead a team through the process of research and synthesis. He brings research to life through personas, customer journeys, insight-opportunity frameworks, system maps, user stories, sketches, and scenarios that meet customer profiles in a multi-device approach. Swarnim is also proficient in preparing low fidelity prototypes of digital solutions ranging from paper sketches to wireframes or interactive prototypes. He presents concepts and designs to the customer for review and iteration and can work directly with customers in an iterative manner to improve prototypes. Swarnim is an excellent communicator and can explain the design philosophy verbally and convince stakeholders of the process. He engages with solution architects and technical teams to deliver digital solutions. Swarnim's past experiences include working as a Sr. User Experience Designer (B2B) at Airtel and as a UI/UX Designer at Oodles. He holds a degree in Embedded Systems and Robotics from IIT and a B.Tech in Electronics and Communications Engineering from SRMS College of Engineering and Technology. Swarnim's tech stack includes designer, research scientist, and UI. He is a dedicated and experienced UX designer with a passion for solving problems through design.