Tabrez Sayed
Founder | MD | Customer Experience Management Specialist
Education
• sikkim manipal institute of technology smu
• ignou
• aptech computer education
Companies
• lexi devices inc.
• beezer
• taskpro services
• evolve entertainment
• iframes.com.au
• access digital entertainment
• lan media partners
• respondez
• wns global services
• stream tracmail
Experience
19.3 Years
Experience
Skills
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Backend
business development
business process outsourcing
business transition planning
client communications
client rapport
client relationship building
CRM
crm
customer acquisition
customer escalation management
Customer Experience
customer experience
customer relations
Customer Relationship Management (CRM)
Customer Retention
customer retention
customer satisfaction
Customer Service
customer service
ecommerce
Inbound Marketing
leadership
Magento
management
marketing
multicultural team management
online marketing
online retail
operations management
outlook
outsourcing
performance management
performance motivation
Progressive Web Applications (PWAs)
project management
quality assurance (QA)
Recruiting
recruiting
SaaS
Sales
Salesforce
service delivery
Shopify
social media communications
team management
technical support
test
testing
time management
training
vendor management
vendor relationship management
web chat
Contact Details
Email (Verified)
samXXXXXXXXXXXXXomMobile Number
+91XXXXXXXXXXEducation
sikkim manipal institute of technology smu
Master of Business Administration (MBA)
2011 - 2013
ignou
Bachelor Degree
1999 - 2002
aptech computer education
Advanced Diploma
1999 - 2001
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