https://dream.weekday.works/redirectToHiringCopilotExtension/

Grew Meal Hero App Store rating from 1.5 to 4.8

Wellio is an AI-based meal planning. Developed a platform that uses artificial intelligence and machine learning to provide personalized food and diet recommendations. Tool can be used to figure out grocery shopping based on the meal recommendations. The platform is adaptive as it can modify recommendations based on changes in preferences, goals an

Tam Su is the founder of Studio TSU where he focuses on partnering with clients to uncover compelling and innovative product solutions that surprise and delight customers.
Clients include Webflow, Lightning AI, Crimson Hexagon, Quantcast, and Mearview.
www.studiotsu.co

18Birdies is the number one rated golf app in the App Store with over 1.6 million users.
• Increased user life by >50% while ~2X life time value (LTV) by implementing substantial process changes across the entire 60 person organization in Oakland and Shanghai, including Big Hairy Audacious Goal (BHAG), 4 Disciplines of Execution (4DX), dual track agile lean development, and design thinking.
• 2X YoY purchase rate and revenue by democratizing data analysis across the entire organization.
• Increased YoY rounds played by >60% by applying behavior design and A/B Everything methodologies.
• Featured by App Store editors as the highest rated golf app by shipping weekly UX improvements.
• Manage a 16 person team across product marketing, user experience, data science, and product management located in California and China.

Developer of tournament management solutions and rangefinder for golf. It offers SAAS solutions to golf courses allowing them to set up and manage small to full-field golf tournaments in multiple formats including scramble, best ball, team best ball, and stroke play. It also offers a GPS rangefinder powered by Google Maps.

Developer of tournament management solutions and rangefinder for golf

Crimson Hexagon was the global leader in consumer insights from social media data backed by Sageview Capital, Great Oaks Venture Capital, and Golden Seeds. Acquired by Brandwatch. 
• Won Frost & Sullivan's 2017 North American New Product Innovation of the Year and MITX Best Use of Big Data Finalist awards by transforming the company's focus from tech-first to user-first.
• Drove year over year revenue growth by over 60% and employee growth from ~70 to ~250 by building and helming world-class product innovation and UX practices applying a mix of lean and agile methodologies (agile lean / scrumban).
• Successfully conceived of multi-prong market expansion strategy by analyzing, codifying and rallying company around major user archetypes (outside-In innovation / JTBD). 
• Conceptualized and executed market expansion strategy aimed at non-analyst users by designing and building the company's first new product, HelioSight, an instant ad hoc analysis tool. Validated product/market fit by selling the first deal and collecting early feedback. Product is now used by Walmart, GM, BBC, Twitter, Samsung, HSBC, and more. 
• Dramatically improved customer satisfaction and lowered support ticket counts by introducing company to Stanford d.school design thinking practices and executing product UX improvements across the platform.
• Secured Series C funding by effectively demonstrating and executing innovative product roadmap, including highly intuitive report and dashboard tools.
• Raised the company's innovation profile by speaking at numerous conferences including ARF Re:Think, Digital Strategy Innovation Summit, Digital Marketing Innovation Summit, and Social Media Strategies Summit.

Crimson Hexagon provides a social media monitoring and analytics platform which can index a torrent of data points from Twitter, Facebook, Instagram, Weibo, blogs, forums, and more. It classifies online content by identifying statistical patterns in words.It benchmarks and track the performance of social media accounts to identify which content is

Social Media Monitoring and Analytics Platform

RepairPal is the leading online resource for auto repair backed by CarMax, Cars.com, Castrol innoVentures, USAA, and Tugboat Ventures with close to 3 million sessions per month.
• Reported to the GM and responsible for product management, UX and brand
• Delivered exceptional growth, including +130% users, +148% page views, +178% returners and +219% conversion, by continuously improving lean design and lean development practices
• Shipped unified user experiences across mobile, tablet and desktop devices by directing engineering and design teams' effort on transition to Responsive Web Design (RWD) utilizing the Foundation front-end framework 
• Drove higher product quality and lower bug counts with end-to-end automated testing by switching product specs to Cucumber scenarios
• Hired and managed Geometry, the leading activation agency, on new company brand and brand architecture

RepairPal offers a price estimator for car repairs, a directory of local mechanics, expert car advice, and an online service record. The site offers detailed price estimates for the most common mechanical repairs, giving consumers the information they need to pick a mechanic. RepairPal has created a marketplace for high-quality auto repair, called

Satmetrix, backed by Sutter Hill Ventures and Stanford University, is the co-developer of the Net Promoter (NPS) methodology and the leading provider of cloud-based customer experience management (CEM) software worldwide. Acquired by NICE ($NICE).
• Led and grew an international multidisciplinary team responsible for driving holistic customer experience transformation across all product and marketing touch points and identified new business opportunities
• Pushed lean transformation across the organization to foster innovation and customer value creation to deliver world class customer experiences
• Leveraged the customer development process to build and launch the world’s first social Net Promoter Score product in SparkScore
• Championed ethnography, AB testing, rapid prototyping, behavior design and crummy testing practices across product, UX and engineering in order to understand and exceed customer needs

Customer experience management software. It helps businesses measure, manage, and promote performance and customer retention. It facilitates the management of customer satisfaction, customer loyalty, and NPS, a metric for measuring and acting on customer loyalty data.

Sociable Labs is a Facebook focused social commerce startup (B2B2C) backed by top tier investors including Battery Ventures and fbFund.
• Joined CEO as founding executive to establish the company following the customer development / lean startup processes, growing the company from 3 to 30 employees and 0 to some 50 million users
• Built and helmed a diverse set of functions through the company’s pivot and growth cycles including product management, UX, QA, and customer success
• Drove revenue growth by over 6000% in one year by ensuring recurring services and product revenue via continuous product improvement cycles, amplified client engagement, client performance and satisfaction, and establishing reseller relationships
• Completed Series B funding
• Successfully launched and grew over 12 major client deployments and relationships, including Ticketmaster / Live Nation, Rue La La, Haute Look / SoleSociety, Paciolan (Comcast), Active.com, AEG Live and Backcountry.com

Battery Ventures

Javelin Venture Partners

Founders Fund

Quest Venture Partners

KPG Ventures

Accel

Facebook

Western Technology Investment

Real Ventures

Rho Canada Partners

Sandwith Ventures

Sociable Labs builds, delivers and manages referal programs for eCommerce brands ike Hautelook, Frank &amp; Oak, Zando etc. They connect different data sets, including all email and social channels, to provide an accurate view of trusted connections and social activity. Users are segmented by social graph data. With this insight, relevant connections are recommended by shopping interest (e.g. brand, product category, similar sites) and gender.

SAAS provider of social and viral marketing solutions

• Reporting to the COO, successfully architected and executed transition of SupportSoft from enterprise software company to Support.com, the number one B2B2C technology-enabled consumer tech services pure-play
• Responsible for all consumer experience and marketing design strategy and execution, including partner marketing
• Led the design of custom call center operations software and SOP tool which decreased handle times by 50% and increased overall service delivery efficiency across all product lines
• Drove the successful launch of large retail partner programs yielding revenue growth of 549% in 2008 and 130% in 2009. Increased channel partners’ online traffic from zero base to several hundred thousand unique users per month

Nexus Agent Support is cloud-based tech support software that integrates with existing customer service suite to provide step-by-step guidance, full remote access for resolving complex support issues, and actionable insights for continuous optimization. Guided Paths are problem resolution workflows that takes

Cloud based software for technical support

Various roles with increasing responsibilities for News Corp (FOX), Wells Fargo, Electronic Arts, and CenturyLink