About

Thiruvengatam Adhavan is an accomplished Supervisor Technical Support at Sabre Corporation with over 12 years of experience in the field of Application/ Production Support Analysis. He is a skilled Software Engineer with expertise in SQL, dotNET, ASP.NET, and Backend. In his current role at Sabre, Thiruvengatam is responsible for managing live deployment, major releases, and automating application monitoring to increase application availability. He also handles incident management, change management, release management, problem management, and client communication. Additionally, he provides on-call support for service impacting production environment issues. Prior to joining Sabre, Thiruvengatam worked as a Software Engineer at HCL where he supported Deutsche Bank’s applications such as CMDW and DB-VALUATIONS. He was also responsible for application-related process monitoring, generating various reports for users, and analyzing faults in the system to provide solutions within agreed SLA timings. At British Telecommunications Plc., he supported Sales Tools Application developed using ASP and ASP.net with Oracle SQL as backend. He managed more than 14 'Major Change' that had happened on the Sales tools applications across BT Global Services - Customer Management Platform. He also actively involved in VDC migration of live servers and identified application performance issues due to server exceptions/other processes. Thiruvengatam holds a Bachelor's degree in Computer Science from Muthurangam Govt. Arts College, Vellore, and completed his Secondary and Higher Secondary education in Computer Science from Cluny Matriculation School, Devikapuram. With his extensive experience in the field of technical support and application analysis, Thiruvengatam is a valuable asset to any organization. He is a team player with excellent problem-solving skills and a strong understanding of ITIL processes and concepts.