About

Tim Evans is a highly experienced Support Engineer with over 13 years of experience in the field. Currently, he is working at Atlassian as a Support Engineer where he provides technical support to customers and resolves complex issues related to software products. Prior to Atlassian, Tim worked as a Technical Contractor at Whole Foods Market where he was responsible for managing and troubleshooting technical issues related to the company's systems and software. He also worked as an IT Support Specialist at Indeed where he provided technical support to internal employees and ensured the smooth functioning of the company's IT systems. Tim holds a Bachelor's degree in Information Technology from Excelsior College and has also completed a course in Network Security from Trident Technical College. During his time at Excelsior College, he gained a strong foundation in various aspects of information technology such as programming, network administration, and database management. With his extensive experience and knowledge in the field, Tim is well-equipped to handle complex technical issues and provide effective solutions to customers. He has a proven track record of delivering high-quality support and ensuring customer satisfaction. Tim is a dedicated and hardworking professional who is always willing to go the extra mile to ensure that his customers receive the best possible service.