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tom chang
principal solution engineer
About
Tom Chang is a seasoned Principal Solution Engineer with over 26 years of experience in the technology industry. Currently, he holds the same position at Salesforce, where he is responsible for providing technical solutions to clients and ensuring customer success. Prior to his current role, Tom served as the Director of BPO Services at Syslogic, Inc., where he oversaw the company's business process outsourcing operations. Before that, he held various roles at Cosmocom, where he gained extensive experience in project management, software development, and customer relations. Tom's educational background includes a Bachelor's degree in Computer Science from Stony Brook University, which he earned in 1991. In 2015, he completed a Master's degree in Computer Science from the University of California, San Diego. Throughout his career, Tom has demonstrated a strong ability to leverage technology to solve complex business problems. He has a proven track record of delivering high-quality solutions that meet the needs of clients across a range of industries. Tom is a strategic thinker who is committed to staying up-to-date with the latest trends and technologies in the industry. In summary, Tom Chang is a highly skilled Principal Solution Engineer with a wealth of experience in the technology industry. He is an expert in providing technical solutions that drive business success and has a proven track record of delivering results for clients. Tom's educational background and extensive experience make him a valuable asset to any organization looking to leverage technology to achieve their business goals.
Education Overview
• uc san diego
• stony brook university
Companies Overview
• salesforce
• syslogic inc.
• cosmocom
• ca technologies
Experience Overview
26.8 Years
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Experience
Skills
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apache spark
business alliances
business development
business intelligence
c++
call center
call centers
channel partners
cloud computing
contact centers
crm
cti
customer relationship management
data center
data visualization
data warehousing
direct sales
distributed systems
enterprise software
etl
go to market strategy
golang
graphite
hadoop
ivr
java
javascript
linux
managed services
management
mongodb
mysql
node.js
outsourcing
partner management
pre sales
product management
professional services
python
redis
saas
sales
sales enablement
sales engineering
sales operations
salesforce.com
selling
shell scripting
sip
software as a service
software industry
solution selling
splunk
sql
start ups
strategic partnerships
telecommunications
telephony
unified communications
voice over ip
voip
Contact Details
Email (Verified)
robXXXXXXXXXXXXXXomMobile Number
+12XXXXXXX62Education
uc san diego
2012 - 2015
stony brook university
1987 - 1991
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