About

Tom Vilay is a highly skilled senior support engineer with almost 16 years of experience in the field. Currently employed at Qualcomm, he holds the same position as a senior support engineer. Tom is a graduate of City College of San Diego, where he earned his degree in an unspecified field in 2002. Throughout his career, Tom has gained extensive experience in providing technical support to clients and resolving complex issues related to software and hardware. He has a proven track record of delivering exceptional customer service and has developed strong relationships with clients, earning their trust and confidence. Tom is a highly analytical and detail-oriented individual with excellent problem-solving skills. He is adept at troubleshooting and diagnosing technical issues, and has a deep understanding of various operating systems and software applications. He is also skilled in managing and prioritizing multiple tasks, ensuring that all issues are resolved in a timely and efficient manner. In addition to his technical skills, Tom is an excellent communicator and team player. He works collaboratively with colleagues and clients to find solutions that meet their needs, and is always willing to go the extra mile to ensure customer satisfaction. Overall, Tom Vilay is a dedicated and experienced senior support engineer who is committed to providing exceptional technical support to clients. He is a valuable asset to any organization and is highly respected by his colleagues and clients alike.