About

Troy Witt is an experienced Client Engineer with a career spanning over 18 years. Currently, he holds the position of Client Engineer at Zendesk, a customer service software company. In this role, Troy is responsible for providing technical support to clients and ensuring that their needs are met in a timely and efficient manner. Prior to his current position, Troy held various roles at Zendesk, including Senior IT Desktop Support Engineer and IT Desktop Support. In these roles, he gained extensive experience in troubleshooting and resolving technical issues, managing software and hardware installations, and providing technical support to end-users. Troy's educational background includes a Bachelor's degree in Computer Science from the University of Wisconsin - River Falls. During his time at the university, he gained a strong foundation in computer programming, database management, and network administration. With almost two decades of relevant experience, Troy has developed a deep understanding of the technical support industry and has honed his skills in problem-solving, communication, and customer service. He is a highly motivated and dedicated professional who is committed to providing exceptional technical support to clients.