About

Tsung-Yu Lee is a highly skilled UK and EU Technical Support Engineer and Field Application Engineer currently working at Arcadyan. With over 9 years of relevant experience, he has a proven track record of success in the technology industry. Prior to joining Arcadyan, Lee worked at 4ipnet where he held the positions of Technical Sales Manager and Senior Technical Support Engineer. In these roles, he was responsible for providing technical support to customers, managing sales activities, and ensuring customer satisfaction. Lee holds a Bachelor's degree in Electrical Engineering from National Taipei University of Technology, where he also completed additional coursework in computer networking. He has also completed coursework in programming and web development from Codecademy. Throughout his career, Lee has demonstrated a strong ability to troubleshoot technical issues, communicate effectively with customers, and collaborate with cross-functional teams. He is highly skilled in networking technologies, including LAN, WAN, Wi-Fi, and VPN. In his current role at Arcadyan, Lee is responsible for providing technical support to customers in the UK and EU, as well as serving as a field application engineer. He is dedicated to ensuring customer satisfaction and delivering high-quality technical solutions. Overall, Tsung-Yu Lee is a talented and experienced technical professional with a passion for delivering exceptional customer service and technical support. He is committed to staying up-to-date with the latest industry trends and technologies, and is always looking for ways to improve his skills and knowledge.