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Ujwal T U

MDM Engineer / Product Management

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About

Ujwal T U is a Customer Success Engineer with a passion for learning the core aspects of Technical and Customer related Engineering. He is currently working as a Technical Support Engineer-APAC at SOTI and has relevant experience of 0.52 years. Ujwal has a diverse background with experience in different roles. He has previously worked at Sutherland as a Client Service Associate for NA/EMEA, where he was responsible for end-to-end customer interaction, payroll policies, troubleshooting issues, and team training. He has also worked as an Operational Specialist at Engineer's Cradle. Ujwal holds a Bachelor's degree in Production Engineering from Vidya Academy of Science and Technology and APJ Abdul Kalam Technological University. He is currently pursuing an MBA in Information Technology and System Management from NMIMS, which he is expected to complete in 2024. Ujwal's tech stack includes product management, quality assurance, and backend development. He is customer-centric and passionate about working with product teams to enrich and develop products according to customer requirements. Overall, Ujwal is a dedicated and enthusiastic professional with a strong desire to learn and grow in the field of Technical and Customer related Engineering.

Education Overview

โ€ข svkms narsee monjee institute of management studies nmims

โ€ข vidya academy of science and technology

โ€ข apj abdul kalam technological university

Companies Overview

โ€ข soti

โ€ข sutherland

โ€ข engineers cradle

Experience Overview

1.2 Years

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Experience

Technical Support Specialist- L1

soti | India

2024 - Present

Technical Support Analyst- L1

soti | India

2023 - 2024

Technical Support Associate

soti | India

2022 - 2023

Customer Service Associate - NA/EMEA

sutherland | India

2021 - 2022

Operational Specialist

engineers cradle | India

2021 - 2021

Skills

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Amazon Web Services (AWS)

Android

Application Architecture

Business Analytics

Client Services

Cloud Computing

Collaborative Problem Solving

Compliance Management

Computer Science

Critical Thinking

customer satisfaction

Customer Service

Daily Operations

Databases

Debugging

Documentation

Field Work

Google Analytics

Infrastructure as a Service (IaaS)

iOS

IT Hardware Support

IT Operations

ITIL

JavaScript Frameworks

Key Performance Indicators

Kronos

Machine Learning

Microsoft Azure

Microsoft Office

Microsoft SQL Server

Mobile Device Management

Multitasking

Networking Technology

Product Management

product manager

Product Support

Risk Management

Root Cause

Sales Engineering

Salesforce.com

Security Assertion Markup Language (SAML)

Security Awareness

Service Desk

SOTI MobiControl

Splunk

SQL

Technical Assistance

Technical Documentation

Technical Product Sales

Technical Support

Troubleshooting

Virtual Private Network (VPN)

Contact Details

Email (Verified)

ujwXXXXXXXXXXXXXXom

Mobile Number

+91XXXXXXXXXX

Education

svkms narsee monjee institute of management studies nmims

Master of Business Administration - MBA

2022 - 2024

vidya academy of science and technology

Bachelor of Technology - BTech

2017 - 2021

apj abdul kalam technological university

Bachelor of Technology - BTech

2017 - 2021

Frequently asked questions

What company does Ujwal T U work for?

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Ujwal T U works for soti

What is Ujwal T U role in his workplace?

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Ujwal T U's role in his workplace is Technical Support Specialist- L1

What is Ujwal T U's tenure in his workplace?

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Ujwal T U's tenure in his workplace is 0.67 years

What is Ujwal T U's total experience?

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Ujwal T U's total experience is 1.17 years

What is Ujwal T U's LinkedIn profile?

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Ujwal T U's LinkedIn profile can be found here

What is Ujwal T U's email address?

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Ujwal T U's email address is ujwXXXXXXXXXXXXXXom. Unlock here

What is Ujwal T U's phone/WhatsApp number?

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Ujwal T U's phone number is +91XXXXXXXXXX. Unlock here

What schools did Ujwal T U attend?

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Ujwal T U has attended svkms narsee monjee institute of management studies nmims, vidya academy of science and technology, apj abdul kalam technological university

What companies has Ujwal T U worked with?

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Ujwal T U has worked with soti, soti, soti, sutherland, engineers cradle

What are some of Ujwal T U's skills?

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Ujwal T U has skills in Amazon Web Services (AWS), Android, Application Architecture, Business Analytics, Client Services, Cloud Computing and more.

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