About

Urvish Pandya is a highly skilled and result-oriented System Administrator with over 8.5 years of experience in Systems Administration, Technical Support/Troubleshooting, and Client Servicing. He is currently working as a System Administrator at CARS24, where he has been responsible for remote support, installing and troubleshooting all types of operating systems, company applications and software, anti-viruses, and hardware knowledge. Urvish has a strong understanding of desktops, laptops, and all other system-related protocols, as well as server and network-related concepts. He is also knowledgeable about the current structure of systems, including routers, switches, servers, IP addressing, and more. In addition, he has experience analyzing information system needs, evaluating end-user requirements, custom designing solutions, and troubleshooting complex information systems management. With his team-based management style and excellent interpersonal and communication skills, Urvish has been able to provide high-end technical support to various servers and ensure high customer satisfaction levels through prompt redressal of their problems. He has also taken care of the installation of all IT assets, peripherals, system software and application software, security management, and more. Prior to joining CARS24, Urvish worked as a Technical Support Engineer at KDDI India and as a System Administrator (VIP User Support) at 3i Infotech. In both roles, he was responsible for preparing daily and weekly checklists, daily pinging and checking the status of all IT equipment, configuring and troubleshooting mail clients, creating, modifying, and deleting users and their rights, and more. Urvish holds a Bachelor of Commerce degree in Communication and Media Studies from Gujarat University, a diploma in IT from Jetking, and a 12th-grade degree in Communication, General from Kalyan High School-Ahmedabad. He also has relevant experience of 13.11 years and is skilled in mobile and senior software engineering.