About

Vaibhav Pagar is a dynamic professional with over 7 years of experience in Linux, Virtualization, Openshift, and Kubernetes. He is currently working as a Senior Technical Account Manager at Red Hat. Vaibhav has a comprehensive understanding of Systems concepts pertaining to Server architecture in multi-platform environments. He is an expert in Linux system administration, including configuration, troubleshooting, and automation. Vaibhav's expertise also includes infrastructure management, troubleshooting, and performance monitoring of servers using KVM and RHEV (Red Hat Enterprise Virtualization). He is an Openshift Support Engineer and a Kubernetes certified Administrator (CKA). He has experience working with Docker/Containers, RHEV/oVirt, and KVM. Vaibhav is also well-versed in security protocols such as SSH, SSL, IPtables, and TCP Wrappers. He has worked with databases such as MySQL and PostgreSQL and has experience with web servers like Apache. Currently, Vaibhav is responsible for performing technical reviews and sharing knowledge to proactively identify and prevent issues at Red Hat. He understands customers' technical infrastructures, hardware, processes, and offerings and delivers key portfolio updates and assists customers with upgrades. Vaibhav manages customer cases and maintains clear and concise case documentation. He creates customer engagement plans and keeps documentation on customer environments updated. Vaibhav ensures a high level of customer satisfaction with each qualified engagement through the complete adoption life cycle of Red Hat's offerings. In the past, Vaibhav has worked as a Technical Account Manager and a Senior Technical Support Engineer at Red Hat. He has experience in supporting enterprise customers around the world on Openshift Container Platform. Vaibhav has investigated and troubleshooted issues, developing solutions for customers while understanding their business needs. He has collaborated with other engineers and developers to develop creative solutions for customers, including product fixes. Vaibhav holds a Bachelor of Engineering degree in Electronics and Telecommunication from D. Y. Patil College of Engineering in Pune. He also has a Diploma in Electronic and Telecommunications from Mumbai Educational Trust, MET League of Colleges, and completed his 10th grade from CDO Meri Highschool in Nasik. Vaibhav's tech stack includes Kubernetes, Docker, MySQL, Web, infra, AWS, Elastic Search, Azure, and GCP. Overall, Vaibhav has 8.45 years of relevant experience in the field.