About

Varsha Butola is a seasoned Product Manager with over 5 years of experience in end-to-end product development and successful launch for multiple startups and products. Currently serving as a Product Manager at Coding Ninjas, Varsha is responsible for developing and executing product strategies that align with business goals, customer needs, and market trends. In her previous role as a Product Manager at FasterPay, Varsha worked on the company's multiple products based on market needs and followed the best practices of the payments industry. She was responsible for creating product requirement documents for stakeholders and product developers, and worked closely with key departments and decision-makers to determine business objectives and strategy for delivery. Varsha also collaborated with Sales & Marketing and Customer Support to ensure revenue and customer satisfaction goals were met. Varsha's experience as a Product Manager at VOGO, an IoT-enabled dock-less scooter rental startup, was equally impressive. She developed a data-driven consumer-focused product strategy and vision to drive usage, experience, and growth. Varsha reduced contact ratio by implementing features like In-App help, issue ticket visibility, Chat and IVR, and implemented a CRM system to improve the quality of customer communication and responsiveness. She also reduced Customer Acquisition Cost by introducing features like a referral, Vogo rewards, and entirely customized offers. Varsha holds a Bachelor's Degree in Humanities from Ramjas College, Delhi University, and a PG Diploma in Business Administration from Symbiosis. She is a highly experienced Product Manager with a strong background in the payments and transportation industries. Her technical skills and relevant experience make her a valuable asset to any team.