About

Venkatesh Penumuchu is a Senior Analyst-Software Support Engineer at Emtec Inc. with over 7 years of experience in the IT-Software industry. He specializes in Atlassian products, particularly JIRA, Confluence, and JIRA Service Desk. Venkatesh is an Atlassian Certified JIRA Administrator and JIRA Service Desk Specialist, making him a valuable asset to any team that uses these tools. As an Atlassian Products Specialist, Venkatesh is responsible for supporting, customizing, and implementing JIRA and Confluence. He has experience creating complex JIRA workflows, conditions, and setting up and maintaining JIRA using Advanced scripts (Groovy) for large enterprise JIRA environments. He also plans and executes upgrades to Atlassian systems and actively participates in customizing and maintaining existing custom Plugin code base and Advanced scripts (Groovy). Venkatesh investigates problems to determine the root cause and has implemented and regularly maintained JIRA and Confluence for 10+ large enterprise JIRA environments. Venkatesh has extensive experience working with Product owners (Customers) directly, enabling them to fully leverage the power of JIRA and other Atlassian products like Confluence for successful product adoption. He also has experience working with non-JIRA users to analyze, implement use cases, and set up JIRA and Confluence according to customers' business needs. Venkatesh is skilled in Confluence plugin development, including Macro, user macro, UI development, and scripting. He has also troubleshooted integration issues with Atlassian tools, including JIRA, JIRA Service Desk, and Confluence integration with SSL. Venkatesh's past experience includes working as a Software Development Engineer and Atlassian Support Engineer at Emtec and as a DevOps Engineer at Amrut Software Pvt Ltd. He holds a degree in Jntu k from Sri Vani School of Engineering, Chevuturu (V), G. Konduru Mandal, Pin- 521230 (CC-7J). Venkatesh's tech stack includes Software Engineering, Integration, UI, Frontend, Backend, and DevOps. With almost 8 years of relevant experience, Venkatesh is a skilled and experienced Atlassian Products Specialist with a proven track record of success in the IT-Software industry.