About

Vidhya Duthaluru is a highly skilled Managing Director with extensive experience in Digital Technology, Consumer and Community Banking at JP Morgan Chase. With a specialization in Speech Recognition and Natural Language Understanding technologies, Vidhya has a proven track record in initiating, building, and running a speech recognition practice. She has managed successful deployments of complex and large solutions using speech recognition technologies in the US and Asia. Vidhya is adept at nurturing and establishing deep relationships with clients and partnering with them to guide them towards the right solutions that help them solve their complex business problems. She has experience in managing and running projects globally with cross-regional teams. Vidhya has engaged a wide range of organizations from pre-sales, sales, R&D, and product engineering teams to deliver optimal solutions to customers. Prior to her current role at JP Morgan, Vidhya served as Senior Director at Uber, where she led the Speech Science and Data Analytics team. She leveraged data across multiple channels to build models that interpret natural language and predict customer intents. She also led the optimization services for speech IVR customers to improve customer outcomes. Vidhya also served as Vice President of the Data Sciences Group at 24/7.ai, where she managed a speech science group that provided continuous improvement and speech recognition-related optimization services to the applications hosted by BeVocal. These applications used the Nuance speech recognition engine. Vidhya holds a PhD in Electrical and Computer Engineering and an MS in Electrical Engineering from Rutgers University. She has relevant experience of 23.46 years. Vidhya has a passion for leveraging technology to solve complex business problems and is committed to delivering optimal solutions to clients.