About

Vidisha Rastogi is a seasoned Customer Success professional with over 5 years of experience in the field. Currently working as an Associate Manager in the Customer Success Department at Shipsy, Vidisha is responsible for ensuring customer satisfaction and retention by delivering exceptional service and support. Prior to joining Shipsy, Vidisha worked as a Senior Customer Success Manager at Salesken, where she was responsible for managing large enterprise accounts and driving customer value realization. She also worked as a Customer Success Manager at Whatfix, where she was involved in onboarding, training, deployment, and retention of Fortune 500 clients. Vidisha holds a Bachelor of Technology degree in Computer Science and Engineering from Dr. A.P.J. Abdul Kalam Technical University. She completed her XII-CBSE from SRMPS - Shri Ramswaroop Memorial Public School. Throughout her academic career, Vidisha demonstrated a strong aptitude for technology, which she has leveraged in her professional career. With her extensive experience in Customer Success, Vidisha has developed a deep understanding of customer needs and how to address them. She is a skilled communicator and problem-solver, always striving to exceed customer expectations. Her strong work ethic, attention to detail, and ability to work collaboratively make her a valuable asset to any team. Overall, Vidisha is a dedicated and results-driven professional who is committed to delivering exceptional customer experiences. Her expertise in Customer Success, combined with her technical acumen, makes her a valuable addition to any organization.